Facilities

Routine Repairs

Routine Repairs can be submitted through the Facilities work request system.
Examples of routine work requests are:

• Light replacement
• Empty soap and/or paper towel dispenser
• Broken door or lock
• Cabinet/file key replacements
• Broken furniture
• Broken blinds
• Rodents or pests
• Picture hanging
• Continuously running toilet

Submit a Work Request

Important Reminder:  Work requests are sorted by priority.  Urgent requests are handled the same day they are reported.  Routine request may take several days or weeks and are prioritized on degree of urgency.

If you have any questions or concerns regarding the status of your work order please e-mail facilities .

What do I do if I have submitted a work request and I need to make a change to it?
E-mail facilities with the work order ID (WOID) number and the change needed.  Please do not submit another work request for the change.

Urgent Repairs

Urgent repairs are identified as anything that requires immediate attention to avoid serious injury or damage.  Urgent repairs include:

• Broken water or gas pipes
• Power failure
• Water backing up from a drain
• Potential fire or shock hazard
• Heating problems which could result in a freezing situation
• Conditions that could cause slip and fall accidents

For urgent repairs please call Facilities at 517.796.8681

If there is an imminent threat to life or property please call Security at

517.796.8620 or 911

Vehicle Request

As of May 1, 2024, JC employees will no longer be able to reserve vehicles for JC work-related trips. Employees will have the option to drive their own vehicles and get reimbursed as detailed in Policy 1203 – Travel and Mileage. Employees may also rent vehicles as detailed in the same policy and as approved by your administrator.

Jackson College owns and maintains a fleet of vehicles.  JC is committed to protecting both the vehicles and the employees who use them.  All college owned vehicles with the exception of the President’s car, Security, and Athletic vehicles are assigned to the Facilities Department.  The Facilities Department has limited vehicles for college staff to request; currently two Ford Focuses are available.

View the Facilities College Vehicle Use Policy

Requesting a college vehicle can be done through the Facilities work request system.  Requests should be made at least 72 hours in advance to insure availability.  The request must include the following information:

1. 1. Name of the designated driver; please indicate if this is the first time the designated driver is using a college vehicle
   2. Date and time of pick-up and return
   3. Destination of trip and/or purpose of vehicle use
   4. User Tip: select Vehicle Usage Request in the “Location” drop down box in the work request form

The Facilities department will notify requesting party of availability via e-mail.

Request College Vehicle

Vehicle Pick-up & Return

Jackson College vehicles can be picked up in front of the Campus Services Building immediately before departure for a trip and should be returned to the Campus Services Building immediately upon return.  Vehicle pickup and return must be followed closely to insure that each vehicle will be available for the next scheduled user.

Vehicles will be clean and have a full tank of gas when picked up.  Any additional gas purchases are the responsibility of the authorized driver.  College gas cards are not available.

Cancellations

Cancellations are required at least 24 hours in advance.

Event Request

The Jackson College Facilities staff want to ensure that your event is enjoyable, productive, and safe.  The Facilities department is responsible for setup and breakdown of the chairs, tables, etc. for events.

Not Sure Where to Start?

Contact Sandra Phelan or Kimberly Seaburg to help plan or schedule your next event.

Facilities Event Support Services

Please e-mail JCFacilitiesServiceCenter@tkcj.net for event support services.  Two weeks notice prior to an event is preferred.  The following are some of the services and items available for your special event on a first-come, first-serve basis:

BW Community Rooms – Standard Setups

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2022 11 - Challenge Day (1)

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Other Event Support Services

Audio/Visual Equipment

To arrange for audio/visual equipment and operators please e-mail the Solution Center at JCSolutionCenter@tkcj.net.

Security

The time or size of your event may require that you notify JC Security.  If you need to arrange for JC Security to provide support at your event please call 517.796.8620 (ext.8620) or the Security Site cell phone 517.740.7986 to make arrangements.

Food Service – Memorable Events Catering

Memorable Events can assist with food service needs.  To speak with one of their culinary professionals call 517.796.8407. To view more information please visit the food service web page.

Banners/Posters/Signage

To arrange for signage or advertising needs please contact the JC Marketing Department at 517.796.8416 or visit the marketing web page.

Jackson College Snow & Ice Removal

Snow Removal Plan

A snow removal plan has been developed and is updated annually to identify two snow removal crews that will work in overlapping shifts.  The intent of the plan is to assure sufficient staff are scheduled to operate the equipment and to assure adequate reserves of man-power to keep campus clean during an all-day snow event.

What type of product is used in the winter for snow and ice removal?

The Facilities Department uses a new de-icing agent, Liquid Snow Shovel, on Central Campus sidewalks in the winter.  Liquid Snow Shovel is sprayed on sidewalks prior to each snowfall.  Liquid Snow Shovel reduces the time spent removing snow, keeps granular salt off the building floors and carpets, and is eco-friendly.

Winter Safety

The Facilities Department is committed to creating a safe winter environment for everyone on campus.  Here are additional steps that you can take to keep safe this winter.

When exiting your vehicle:

• Maintain three points of contact when stepping out of a vehicle.
• Use the vehicle for support.
• Exit the vehicle before retrieving any items.

When walking:

• Plan your walking routes and try to only walk on cleared and treated surfaces.
• Wear appropriate footwear and take steps slowly.
• When applicable use hand rails, especially when slippery conditions are present.
• Try to avoid talking on cell phones and carrying heavy or awkward loads.
• Be sure to wear gloves not only to stay warm, but to keep hands available for better balancing.

When entering a building:

• Watch for melted snow or ice.  Melted ice may refreeze over night and cause sporadic locations of slippery areas.
• Wipe your shoes on mats.