Performance Improvement

Committees and Councils

JC has organized its strategic and quality improvement work through a committee process that is designed to:

  • To achieve our vision to be world-class;
  • To increase employee engagement;
  • To improve communication;
  • To clarify decision making;
  • To improve accountability; and
  • To achieve improved results.

Baldrige delineates criteria for performance excellence and the following committees address each item outlined as essential for quality improvement: